What This Privacy Policy Covers
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also record transactional data each time you deposit or
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withdraw, so your account wallet history stays accurate and traceable. Device and session data — browser type, IP address, and pages visited — are logged automatically to keep the lobby secure and to detect unusual access patterns. We do not sell your personal data to third
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parties. Data shared with payment processors like DuitNow or FPX is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account registration data is kept for as long as your account remains active, while transaction logs are retained
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as required under applicable financial record-keeping rules. Where local law in Malaysia requires us to hold or disclose data, we comply with those obligations. You may request a copy of your data or ask us to correct inaccurate records at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.